Shipping & Returns
Here is the information customers should check before placing an order. Final delivery charges, timelines and eligibility are determined by the store's configured WooCommerce settings and the applicable order details.
Shipping
Shipping availability, charges and delivery estimates are shown during checkout when configured by the store.
Order changes
If you need to change or cancel an order, contact PotionKart as soon as possible. Requests may not be possible after fulfilment has started.
Returns
Return eligibility depends on the product, its condition and the store's applicable return policy. Contact support before sending anything back.
Damaged or incorrect items
If an order arrives damaged or contains an incorrect item, contact support promptly and keep the packaging and product information available.
Refunds
Where a refund is approved, the refund method and processing time depend on the original payment method and the configured payment provider.
Need help?
Visit the Contact page → before returning an item.